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Managent VIP

Take your store to the next level.

Give your business the expertise to go further. VIP brings a dedicated human expert, team training, custom design and technology, and in-store support together around your goals.

Everything in Growth, with specialist services and a dedicated person to help you put them to work.

A business advisor and shop owner discussing their next steps
People who help you take the next step.

What VIP adds

Four ways to raise the experience.

Bring human expertise to your decisions. Build your team’s skills. Tailor your technology. Make the experience better online and in your store.

Your dedicated human expert

An expert who knows your store.

Work with a dedicated account manager who understands your business. Turn assessment findings into a focused plan. Get human guidance, coordinated delivery and regular progress reviews.

Spend less time coordinating. Move forward with a clear next step.

Agree your priorities, contact channels and support expectations during onboarding.

Meet your support service

Your training platform

Build a more confident team.

Give your team practical ways to improve customer service, product knowledge and everyday store operations. Retail University is the planned VIP learning platform, complemented by custom team coaching.

Help your team turn better knowledge into a better customer experience.

Retail University is coming soon. Courses are not available today. Custom team coaching can be arranged with your account manager.

Explore Retail University

Custom design and technology

Make the experience your own.

Bring the character of your store online. Work with specialists on custom Shopify theme design, store migration and tailored shopping-assistant setup. Shape the design and technology around how your business works.

Create a more distinctive storefront and a smoother shopping journey.

Design, migration and technical work follow an agreed project scope. Larger projects may require a separate quote.

Explore design and technology services

Support for the in-store experience

Bring the next level to your shop floor.

Connect your digital improvements with the experience inside your store. We provide an in-store AI advisor displayed on screens or tablets. Customers sign in with a QR code to get personalized support and special offers, alongside support for Shopify POS setup and rollout.

Give shoppers tailored help and relevant offers, from product questions through to checkout.

Connections, equipment and rollout requirements are agreed before setup. Hardware and on-site visits are not automatically included.

Explore in-store support
Managed services across your customer journey

Your expert helps prioritize and coordinate the services that support your goals. Agree the work together, then review progress and decide what comes next.

Be found

  • Custom Shopify theme design
  • Shopify store migration
  • Human-led content creation
  • Custom creative production
  • Managed SEO
  • Managed business listings
  • Managed reputation and review responses

Win the Sale

  • Managed online store optimization
  • Product merchandising
  • Custom promotional campaigns
  • Tailored shopping-assistant setup

Earn the Return

  • Managed newsletters
  • Managed social media
  • Custom retention campaigns
  • Loyalty initiatives
  • Human oversight of customer-service workflows
Everything in Growth is included, too

Be found

  • AI content creation
  • AI image creation
  • Local SEO suggestions
  • Business listings management
  • AI review responses

Win the Sale

  • Online store optimization
  • AI product descriptions
  • Promotion creation
  • AI assistant on your website
  • AI assistant in-store

Earn the Return

  • AI newsletters
  • Social media content creation
  • Social media scheduling
  • Automated customer follow-up
  • AI assistant on WhatsApp
  • AI assistant on phone
  • AI assistant on email

Included

  • All free assessment features
  • Performance reports
  • AI support

App capabilities and connection requirements are described below.

Your apps

Your tools, backed by human expertise.

VIP includes all available app workspaces and managed support. Some features need setup or are still in development. Expand an app to see what is available.

Win the SaleStore AssessmentWorkspace available

Start with your store assessment. Review findings, KPIs and actions, then track competitors and market opportunities.

  • Store assessment with findings, KPIs and suggested actions
  • Competitor watchlist records
  • Dated price and assortment observations
  • Opportunities for products and offers

Manual market records are available. Evidence from free assessments remains accessible without a subscription.

See how it works
Be foundReviews & ReputationWorkspace available

Understand customer feedback and prepare thoughtful replies that build trust.

  • Store details, review sources and customer feedback
  • Reply style, service policies and escalation instructions
  • AI feedback analysis and individual reply drafts
  • Evidence, saved results and suggested action tracking

Analyse supplied reviews and draft replies with your saved instructions. Public research uses accessible evidence; full review imports and public reply publishing are not connected.

See how it works
Be foundLocal Search & ListingsWorkspace available

Help nearby shoppers find you, with accurate listings and a discoverable Shopify storefront.

  • Confirmed business details, hours, services and listing links
  • Local search goals, keywords and agent instructions
  • AI listing audits with evidence and proposed corrections
  • Business description drafts and local landing page briefs

Audit accessible listing evidence against your confirmed details and review suggested changes. Connect Google Search Console and Business Profile on your assessment for verified clicks, views and average position. Direct listing updates and exact search-rank tracking are not available.

See how it works
Be foundWebsite and App BuilderWorkspace available

Create a useful website for your store, with clear information and helpful content.

  • Website articles and store content
  • AI content drafts and editorial revisions
  • Images, social captions, and newsletter content
  • Shared Content Studio for your website

Content Studio is available now. Automated page construction and full website publishing remain in development. Shopify theme design and migration have their own app.

See how it works
Win the SaleAI Shop AdvisorSetup required

A personal guide for every shopper. Connect recommendations, shopper profiles and your store blog.

  • Personalized product recommendations
  • Shopper profiles linked to Shopify
  • Mobile and in-store advisor experiences
  • Store blog and buying guides

The advisor exists as a separate product. Your store deployment and profile sync need to be connected by the Managent team.

See how it works
Earn the ReturnMarketing AgentWorkspace available

Turn Shopify products, offers and blog content into reasons to visit and buy again.

  • Campaign objectives, offers and channel planning
  • Campaign planning and approvals
  • Shopify offer and article references
  • Content categories, writing style, article length and image direction
  • Social account profiles and posting preferences
  • Newsletter content, themes and delivery preferences

Save your agent instructions and create content here. Social publishing requires a connected feed automation. Newsletter themes apply to HTML exports; delivery schedules, senders and subscriber lists must be configured in your email platform.

See how it works
Win the SaleProducts, Pricing & PromotionsWorkspace available

Improve your Shopify assortment, product content, pricing and promotional offers.

  • Product pricing and margin workspace
  • Shopify product and variant references
  • Description and offer improvement briefs

Manual pricing and margin tracking are available. Shopify product sync, generated descriptions and discount publishing are in development.

See how it works
Win the SaleInventory & ReplenishmentWorkspace available

Keep the right products available with stock and reorder visibility by store.

  • Stock-on-hand tracking
  • Reorder thresholds and alerts
  • Replenishment status

Stock records are entered manually. Shopify inventory/POS sync and supplier ordering are not connected yet.

See how it works
Earn the ReturnCustomers & LoyaltyWorkspace available

Build lasting relationships around Shopify customers and advisor preferences.

  • Customer records and preferences
  • Loyalty stages
  • Retention action planning

Manual customer records are available. Shopify customer/profile sync and automated loyalty programs require integration.

See how it works
Be found · VIP exclusiveShopify Theme Builder & MigrationWorkspace available

Build your Shopify website and keep it useful with articles, social content and newsletters.

  • Reusable theme layouts and sections
  • Product, page, image and article migration
  • Advisor, profile and blog integration
  • Theme previews and migration validation
  • AI article generation and editorial revisions
  • Automatic post images, regeneration and image descriptions
  • Weekly content drafts, social feed scheduling and newsletter creation

Content Studio is included in the website app for paying customers. Shopify article publishing requires a store connection; social posting uses a connected feed automation. Newsletter HTML can be exported. Automated theme construction and migration remain in development.

See how it works
Win the Sale · VIP exclusivePoint of Sale and In Store AI AdvisorSetup required

Connect Shopify POS with an in-store AI advisor on screens or tablets. Customers sign in with a QR code for personalized support and special offers.

  • Online store and collection setup
  • Shopify POS rollout by location
  • In-store AI advisor displayed on screens or tablets
  • Customer sign-in with a QR code
  • Personalized shopping support and special offers
  • Pickup and fulfillment configuration
  • Commerce readiness review

Store, POS and in-store AI advisor rollout require a store-specific setup, including screens or tablets, QR-code sign-in and offer configuration. Saving a request does not connect Shopify, activate POS or deploy the advisor.

See how it works
Earn the Return · VIP exclusiveRetail UniversityComing soon

Build your team’s retail skills with online classes, expert webinars, practical tools, and podcasts.

  • Online classes and expert webinars
  • Retail templates, tools, and checklists
  • Podcasts and planned member offers

Retail University is a planned VIP benefit. Classes, webinars, podcasts, and member offers are in development and are not unlocked by subscribing today.

See how it works
Earn the Return · VIP exclusiveDedicated Human SupportHuman support

Work with a dedicated human team that understands your store. Get practical help with your tools, priorities and ongoing growth work.

  • A dedicated account manager as your point of contact
  • Human guidance on Managent apps and services
  • Help prioritizing assessment findings and next steps
  • Coordination of setup questions and service issues
  • Regular progress reviews and follow-up

Included with VIP. Support channels, availability and response expectations are agreed during onboarding. Specialist projects follow the agreed service scope.

See how it works

Start with priorities

Use your store profile and assessment to identify the work that matters most.

Work with your team

Plan services, required connections and delivery priorities with your account manager.

Review and improve

Use strategy meetings and progress reviews to guide the next round of improvements.

Become a VIP Member

Give your store the support to go further.

$2,500 USD per month. Your expert, your team’s development, your custom storefront and your in-store experience—working toward the same goals.

Existing members can review upgrade options in Your Account → Subscription & billing. Stripe confirms any price change before you accept it.