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Connected support for your store

Services

From the first search to the next visit.

Understand where your store stands. Choose what to improve. Managent brings your assessment, store knowledge and growth tools into one workspace. Work with AI-assisted tools or add a dedicated team through VIP.

A business advisor and shop owner discussing their next steps
People who help you take the next step.

Your toolkit

Apps for everyday growth.

Start with the assessment. Then choose the tools that address your priorities. Paid app access depends on your plan.

A grocery owner observing neighboring shops from his storefront
01Win the Sale

Store Assessment

Start with your store assessment. Review findings, KPIs and actions, then track competitors and market opportunities.

Find opportunities that fit your market and Shopify catalog.

  • Store assessment with findings, KPIs and suggested actions
  • Competitor watchlist records
  • Dated price and assortment observations
  • Opportunities for products and offers

Available scope

Manual market records are available. Evidence from free assessments remains accessible without a subscription.

See how it works
A flower shop owner reviewing customer feedback on a tablet
02Be found

Reviews & Reputation

Understand customer feedback and prepare thoughtful replies that build trust.

Make a good first impression and resolve recurring customer concerns.

  • Store details, review sources and customer feedback
  • Reply style, service policies and escalation instructions
  • AI feedback analysis and individual reply drafts
  • Evidence, saved results and suggested action tracking

Available scope

Analyse supplied reviews and draft replies with your saved instructions. Public research uses accessible evidence; full review imports and public reply publishing are not connected.

See how it works
A homeware shop owner working on a product website at a laptop
04Be found

Website and App Builder

Create a useful website for your store, with clear information and helpful content.

Help customers discover your store and take the next step.

  • Website articles and store content
  • AI content drafts and editorial revisions
  • Images, social captions, and newsletter content
  • Shared Content Studio for your website

Available scope

Content Studio is available now. Automated page construction and full website publishing remain in development. Shopify theme design and migration have their own app.

See how it works
A customer comparing coffee equipment with guidance from an in-store tablet
05Win the Sale

AI Shop Advisor

A personal guide for every shopper. Connect recommendations, shopper profiles and your store blog.

Help customers find the right products and give them a reason to return.

  • Personalized product recommendations
  • Shopper profiles linked to Shopify
  • Mobile and in-store advisor experiences
  • Store blog and buying guides

Requires setup

The advisor exists as a separate product. Your store deployment and profile sync need to be connected by the Managent team.

See how it works
A boutique owner photographing a seasonal candle and linen display
06Earn the Return

Marketing Agent

Turn Shopify products, offers and blog content into reasons to visit and buy again.

Create a consistent rhythm of useful customer communication.

  • Campaign objectives, offers and channel planning
  • Campaign planning and approvals
  • Shopify offer and article references
  • Content categories, writing style, article length and image direction
  • Social account profiles and posting preferences
  • Newsletter content, themes and delivery preferences

Available scope

Save your agent instructions and create content here. Social publishing requires a connected feed automation. Newsletter themes apply to HTML exports; delivery schedules, senders and subscriber lists must be configured in your email platform.

See how it works
A deli owner preparing a bundle of cheese, bread and preserves
07Win the Sale

Products, Pricing & Promotions

Improve your Shopify assortment, product content, pricing and promotional offers.

Make products easier to choose while keeping margins in view.

  • Product pricing and margin workspace
  • Shopify product and variant references
  • Description and offer improvement briefs

Available scope

Manual pricing and margin tracking are available. Shopify product sync, generated descriptions and discount publishing are in development.

See how it works
Store colleagues counting pantry products and restocking shelves
08Win the Sale

Inventory & Replenishment

Keep the right products available with stock and reorder visibility by store.

Spot shortages before they become missed sales.

  • Stock-on-hand tracking
  • Reorder thresholds and alerts
  • Replenishment status

Available scope

Stock records are entered manually. Shopify inventory/POS sync and supplier ordering are not connected yet.

See how it works
A bookstore owner recommending a book to a familiar customer
09Earn the Return

Customers & Loyalty

Build lasting relationships around Shopify customers and advisor preferences.

Understand your regulars and make their next visit more relevant.

  • Customer records and preferences
  • Loyalty stages
  • Retention action planning

Available scope

Manual customer records are available. Shopify customer/profile sync and automated loyalty programs require integration.

See how it works

VIP Members

Specialist services. Dedicated support.

VIP adds managed work and an account manager. These services are exclusive to VIP. Project scope, setup and availability are agreed with your team.

A business advisor and shop owner discussing their next steps
10Earn the ReturnVIP only

Dedicated Human Support

Work with a dedicated human team that understands your store. Get practical help with your tools, priorities and ongoing growth work.

Resolve questions and keep your store’s improvement plan moving.

  • A dedicated account manager as your point of contact
  • Human guidance on Managent apps and services
  • Help prioritizing assessment findings and next steps
  • Coordination of setup questions and service issues
  • Regular progress reviews and follow-up

Managed service

Included with VIP. Support channels, availability and response expectations are agreed during onboarding. Specialist projects follow the agreed service scope.

See how it works
A shop manager teaching colleagues how to wrap a ceramic bowl
11Earn the ReturnVIP only

Retail University

Build your team’s retail skills with online classes, expert webinars, practical tools, and podcasts.

Turn fresh retail knowledge into practical improvements for your store.

  • Online classes and expert webinars
  • Retail templates, tools, and checklists
  • Podcasts and planned member offers

Coming soon

Retail University is a planned VIP benefit. Classes, webinars, podcasts, and member offers are in development and are not unlocked by subscribing today.

See how it works
A boutique owner and designer comparing online store layouts
12Be foundVIP only

Shopify Theme Builder & Migration

Build your Shopify website and keep it useful with articles, social content and newsletters.

Launch a consistent Shopify storefront with the advisor built in.

  • Reusable theme layouts and sections
  • Product, page, image and article migration
  • Advisor, profile and blog integration
  • Theme previews and migration validation
  • AI article generation and editorial revisions
  • Automatic post images, regeneration and image descriptions
  • Weekly content drafts, social feed scheduling and newsletter creation

Available scope

Content Studio is included in the website app for paying customers. Shopify article publishing requires a store connection; social posting uses a connected feed automation. Newsletter HTML can be exported. Automated theme construction and migration remain in development.

See how it works
A customer paying by card at a grocery checkout
13Win the SaleVIP only

Point of Sale and In Store AI Advisor

Connect Shopify POS with an in-store AI advisor on screens or tablets. Customers sign in with a QR code for personalized support and special offers.

Give every customer personalized help and relevant offers while they shop in your store.

  • Online store and collection setup
  • Shopify POS rollout by location
  • In-store AI advisor displayed on screens or tablets
  • Customer sign-in with a QR code
  • Personalized shopping support and special offers
  • Pickup and fulfillment configuration
  • Commerce readiness review

Requires setup

Store, POS and in-store AI advisor rollout require a store-specific setup, including screens or tablets, QR-code sign-in and offer configuration. Saving a request does not connect Shopify, activate POS or deploy the advisor.

See how it works

A team to help you move forward.

VIP also includes managed content, SEO, listings, reputation, campaigns and retention work within an agreed scope. Retail University is planned as an additional VIP benefit.