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Managent for Retail

Help & support

Find your next step in Managent.

A flower shop owner reviewing customer feedback on a tablet
Every customer experience is a chance to build trust.

Getting started

Create an account, identify your store and review its details. Add the correct website and address to distinguish your business from similarly named stores. Confirm the profile before requesting your first assessment.

Store information

Open Store Profile to edit locations, maps, social accounts and delivery listings. Upload supported text documents to Your store knowledge. Sourced assessment discoveries fill gaps while preserving existing values. Older findings and profile versions remain available in history.

Understanding an assessment

Start with the executive summary and KPIs. Each chapter explains the current position, suggested actions and missing information. Add the requested data before rerunning an assessment for better context. A missing public result is not proof that a service or profile does not exist.

Subscriptions and invoices

Open Your Account → Subscription & billing to review your plan. Use Manage billing for payment details, invoices, cancellation and available plan changes. Stripe displays the terms before you confirm a paid action.

Sign-in problems

Try the browser where you normally use your Google account. If a browser panel blocks Google sign-in, use the email-code option or open Managent in a standard browser. Do not share sign-in codes or account credentials.

Reporting a problem

Record the affected page, what you expected and what happened. Remove passwords, payment details and customer information from screenshots. VIP members can raise service questions with their assigned account manager.